混合模式、雙渠道管理、專注顧客忠誠度。
▇特點：優先考量速度與效率，盡量減少人員互動。顧客在自助點餐機上獨立點餐與付款。
▇需求：提供直覺式自助點餐機、多樣化付款方式、高效訂單處理、數據驅動洞察，以及數位看板解決方案，以優化作業並提升客戶體驗。
ShopOnCloud-SOC 如何滿足這些特點與需求：
ShopOnCloud-SOC 透過整合平台賦能咖啡與飲料業者。它簡化作業流程、自動化生產，並透過自助點餐機、行動POS與數據驅動洞察提升客戶互動。SOC 讓業者能最佳化效率並提供卓越的客戶體驗。
簡易點餐、快速服務、便捷付款、互動體驗、數據驅動。
外送限定，飲料工坊hop
▇ 簡易點餐：提供直覺式自助點餐機，具備清晰菜單與客製化選項。
▇ 快速服務：確保快速訂單處理與最少等待時間，即使在尖峰時段也一樣。
▇便捷付款：提供多種付款方式，包括非接觸式與行動支付。
▇ 廚房優化：需要簡化廚房作業，特別針對外送訂單的履行。
▇ 數據驅動優化：分析顧客數據以個人化推薦並優化提供的商品。
ShopOnCloud-SOC 為咖啡與飲料業者提供全面的軟硬體套件。包括直覺式POS系統、自動化設備、用於廚房管理的智慧終端，以及用於客戶互動的數位看板。SOC 的整合平台簡化作業、提升效率，並讓各種規模的企業（從小型咖啡廳到大型連鎖店）都能進行數據驅動的決策。
▇ 適合對象：希望最大化營收來源並提供 24/7 自助服務選項的咖啡館。
▇ 特色：結合咖啡與飲品方案，以及用於零食、糕點或其他即拿即走商品的自動販賣機。
▇ 重點：提供全面的自助服務體驗，增加商品多樣性，並可能在正常營業時間外產生營收。
Coffee-Focused
Total solution for Coffee-Focused shop
Comprehensive Solution for Scale: Offers advanced features like multi-store management, recipe management, and automated production, empowering larger chains and franchises to achieve operational excellence and data-driven growth.
SOC™-ShopOnCloud Max
√ Advance POS system (POS)
√ Self-order Kiosk system(SKS)
√ Digital Signage system (DSS)
√ Kitchen Management System (KMS)
√ Automated Production System (APS)
√ Warehouse Management System (WMS)
SOC MAX Standard Solution + ON Demand hardware
_____________________________________________________________________ |
PS1502DT POS Stattion |
NA |
 |
PM1000 Mobile POS |
NA |
 |
CP4001L Cloud Lable Printer |
x1 |
 |
Available Self-ordering Kiosk |
Optional |
 |
Available Digital Signage |
Optional |
 |
Available Hand Held Scanner |
Optional |
 |
OPTIONAL Automated Equipment |
Optional |
|
OPTIONAL Digital Signage |
Optional |
 |
OPTIONAL Smart terminals |
Optional |
|
Available Hand Held Scanner |
Optional |
_____________________________________________________________________
 |
OPTIONAL Automated goods Dispenser |
Optional |
|
OPTIONAL Digital Signage |
Optional |
|
OPTIONAL Smart terminals |
Optional |
|
Available Hand Held Scanner |
Optional |
_____________________________________________________________________
POS Station: -No need for this solution
√ Omnichannel Ordering: Consolidates orders from various channels like in-store, online, and mobile.
√ Secure Payments: Processes various payment methods securely and reliably.
√ Unified Delivery: Manages deliveries from multiple channels, including in-house, third-party, and curbside pickup.
√ Sales Analytics: Generates detailed sales reports and analyzes key performance indicators.
√ Staff Management: Manages employee accounts, schedules, and performance data.
The Self-ordering Kiosk and Devices-Optional for the solution
√ Order Customization: Allows customers to personalize orders with add-ons, substitutions, and special instructions.
√ Multiple Payment Options: Accepts various payment methods, including credit cards, mobile wallets, and cash.
√ Loyalty Program Integration: Enables customers to earn and redeem rewards points directly at the kiosk.
√ Robust Performance: High-performance hardware ensures smooth and reliable operation even during peak hours.
√ Versatile Configurations: Offers a variety of models with different sizes and features to suit diverse business needs and environments.
Digital Sinage & Devices -Optional for the solution
√ Vivid Displays: Show vibrant, high-resolution content that captures attention.
√ Dynamic Content: Deliver engaging multimedia content, including videos and animations.
√ Remote Updates: Easily manage and update content from anywhere, anytime.
√ Scheduled Playback: Display specific content at scheduled times or based on triggers.
√ Data Integration: Show real-time data, such as social media feeds or news updates.
Automated Production & Equipments model would leverage features like:
√ Order Sync: Orders automatically sent to production. Eliminates manual entry and reduces errors.
√ Recipe Recognition: System identifies and uses correct recipes. Ensures consistent product quality and simplifies production.
√ Automated Production: Machines automatically produce orders. Increases efficiency and reduces labor costs.
√ Multi-Device Production: Multiple devices work together seamlessly. Enables complex production processes and increases flexibility.
√ Production Data Sync: Production data is recorded and synced. Provides valuable insights for optimization and analysis.
Smart Terminals: - Orders to screens, recipes displayed, production guided, QR code tracking.
√ Order Sync: Orders displayed on terminal screens. Provides clear order information for kitchen staff.
√ Recipe Display: System shows correct recipes for orders. Ensures consistent product preparation.
√ Production Steps: System displays correct production steps. Guides staff through the production process.
√ QR Code Control: Scan QR codes to track production steps. Enhances accuracy and accountability in the kitchen.
Smart Terminals: - Orders to screens, recipes displayed, production guided, QR code tracking.
√ Order Display: Shows new orders on screen. Informs warehouse staff of incoming orders.
√ Order line up status : Shows orders waiting status and priority
Digital Signage & Devices Shows orders, locations, and inventory alerts.
√ Order Display: Shows new orders on screen.Informs warehouse staff of incoming orders.
√ Location Display: Shows goods location on screen. Guides staff to quickly find items.
√ Error/Warning Display: Shows inventory errors or warnings. Alerts staff to potential issues.
Smart Terminals On-site touchscreen management and goods scanning.
√ Touchscreen Management: Manage warehouse via touchscreen.Provides convenient on-site control.
√ Scanner for Goods: Scan goods for in/out operations. Tracks goods movement efficiently.
Automated goods Dispenser System-controlled inventory and robotic fulfillment.
√ System Inventory Control: System manages inventory levels.Ensures accurate stock data.
√ Automated Fulfillment: Robots retrieve and deliver orders. Increases efficiency and reduces labor.
Back Office SOC MAx Software Function and features:
_____________________________________________________________________
Coffee & Drinks Solution
Professional solution for Takeaway & Delivery only shop
Comprehensive Solution for Scale: Offers advanced features like multi-store management, recipe management, and automated production, empowering larger chains and franchises to achieve operational excellence and data-driven growth.
SOC™-ShopOnCloud Max
√ Advance POS system (POS)
√ Self-order Kiosk system(SKS)
√ Digital Signage system (DSS)
√ Kitchen Management System (KMS)
√ Automated Production System (APS)
√ Warehouse Management System (WMS)
SOC MAX Standard Solution + ON Demand hardware
_____________________________________________________________________ |
PS1502DT POS Station |
x1 |
|
PM1001 Mobile POS |
Optional |
|
CP4001L Cloud Lable Printer |
x1 |
|
Available Self-ordering Kiosk |
Optional |
|
Available Digital Signage |
Optional |
|
Available Hand Held Scanner |
Optional |
|
N/A Automated Equipment |
N/A |
|
OPTIONAL Digital Signage |
Optional |
|
OPTIONAL Smart terminals |
Optional |
|
Available Hand Held Scanner |
Optional |
_____________________________________________________________________
|
OPTIONAL Automated goods Dispenser |
Optional |
|
OPTIONAL Digital Signage |
Optional |
|
OPTIONAL Smart terminals |
Optional |
|
Available Hand Held Scanner |
Optional |
_____________________________________________________________________
POS Station: -Essential parts for the solution
√ Omnichannel Ordering: Consolidates orders from various channels like in-store, online, and mobile.
√ Secure Payments: Processes various payment methods securely and reliably.
√ Unified Delivery: Manages deliveries from multiple channels, including in-house, third-party, and curbside pickup.
√ Sales Analytics: Generates detailed sales reports and analyzes key performance indicators.
√ Staff Management: Manages employee accounts, schedules, and performance data.
The Self-ordering Kiosk and Devices-Optional for the solution
√ Order Customization: Allows customers to personalize orders with add-ons, substitutions, and special instructions.
√ Multiple Payment Options: Accepts various payment methods, including credit cards, mobile wallets, and cash.
√ Loyalty Program Integration: Enables customers to earn and redeem rewards points directly at the kiosk.
√ Robust Performance: High-performance hardware ensures smooth and reliable operation even during peak hours.
√ Versatile Configurations: Offers a variety of models with different sizes and features to suit diverse business needs and environments.
Digital Sinage & Devices -Optional for the solution
√ Vivid Displays: Show vibrant, high-resolution content that captures attention.
√ Dynamic Content: Deliver engaging multimedia content, including videos and animations.
√ Remote Updates: Easily manage and update content from anywhere, anytime.
√ Scheduled Playback: Display specific content at scheduled times or based on triggers.
√ Data Integration: Show real-time data, such as social media feeds or news updates.
N/A -Automated Production & Equipments model would leverage features like:
X Order Sync: Orders automatically sent to production. Eliminates manual entry and reduces errors.
X Recipe Recognition: System identifies and uses correct recipes. Ensures consistent product quality and simplifies production.
X Automated Production: Machines automatically produce orders. Increases efficiency and reduces labor costs.
X Multi-Device Production: Multiple devices work together seamlessly. Enables complex production processes and increases flexibility.
X Production Data Sync: Production data is recorded and synced. Provides valuable insights for optimization and analysis.
Smart Terminals: - Orders to screens, recipes displayed, production guided, QR code tracking.
√ Order Sync: Orders displayed on terminal screens. Provides clear order information for kitchen staff.
√ Recipe Display: System shows correct recipes for orders. Ensures consistent product preparation.
√ Production Steps: System displays correct production steps. Guides staff through the production process.
√ QR Code Control: Scan QR codes to track production steps. Enhances accuracy and accountability in the kitchen.
Smart Terminals: - Orders to screens, recipes displayed, production guided, QR code tracking.
√ Order Display: Shows new orders on screen. Informs warehouse staff of incoming orders.
√ Order line up status : Shows orders waiting status and priority
Digital Signage & Devices Shows orders, locations, and inventory alerts.
√ Order Display: Shows new orders on screen.Informs warehouse staff of incoming orders.
√ Location Display: Shows goods location on screen. Guides staff to quickly find items.
√ Error/Warning Display: Shows inventory errors or warnings. Alerts staff to potential issues.
Smart Terminals On-site touchscreen management and goods scanning.
√ Touchscreen Management: Manage warehouse via touchscreen.Provides convenient on-site control.
√ Scanner for Goods: Scan goods for in/out operations. Tracks goods movement efficiently.
Automated goods Dispenser System-controlled inventory and robotic fulfillment.
√ System Inventory Control: System manages inventory levels.Ensures accurate stock data.
√ Automated Fulfillment: Robots retrieve and deliver orders. Increases efficiency and reduces labor.
Back Office SOC MAx Software Function and features:
_____________________________________________________________________
Coffee, Drinks & Vending Solution
BASIC solution for Takeaway & Delivery only shop
Comprehensive Solution for Scale: Offers advanced features like multi-store management, recipe management, and automated production, empowering larger chains and franchises to achieve operational excellence and data-driven growth.
SOC™-ShopOnCloud Max
√ Advance POS system (POS)
√ Self-order Kiosk system(SKS)
√ Digital Signage system (DSS)
√ Kitchen Management System (KMS)
√ Automated Production System (APS)
√ Warehouse Management System (WMS)
SOC MAX Standard Solution + ON Demand hardware
_____________________________________________________________________ |
PS1502DT POS Station |
x1 |
|
PM1001 Mobile POS |
Optional |
|
CP4001L Cloud Lable Printer |
x1 |
|
Available Self-ordering Kiosk |
Optional |
|
Available Digital Signage |
Optional |
|
Available Hand Held Scanner |
Optional |
|
_____________________________________________________________________
|
OPTIONAL Automated goods Dispenser |
Optional |
|
OPTIONAL Digital Signage |
Optional |
|
OPTIONAL Smart terminals |
Optional |
|
Available Hand Held Scanner |
Optional |
_____________________________________________________________________
POS Station: -Essential parts for the solution
√ Omnichannel Ordering: Consolidates orders from various channels like in-store, online, and mobile.
√ Secure Payments: Processes various payment methods securely and reliably.
√ Unified Delivery: Manages deliveries from multiple channels, including in-house, third-party, and curbside pickup.
√ Sales Analytics: Generates detailed sales reports and analyzes key performance indicators.
√ Staff Management: Manages employee accounts, schedules, and performance data.
The Self-ordering Kiosk and Devices-Optional for the solution
√ Order Customization: Allows customers to personalize orders with add-ons, substitutions, and special instructions.
√ Multiple Payment Options: Accepts various payment methods, including credit cards, mobile wallets, and cash.
√ Loyalty Program Integration: Enables customers to earn and redeem rewards points directly at the kiosk.
√ Robust Performance: High-performance hardware ensures smooth and reliable operation even during peak hours.
√ Versatile Configurations: Offers a variety of models with different sizes and features to suit diverse business needs and environments.
Digital Sinage & Devices -Optional for the solution
√ Vivid Displays: Show vibrant, high-resolution content that captures attention.
√ Dynamic Content: Deliver engaging multimedia content, including videos and animations.
√ Remote Updates: Easily manage and update content from anywhere, anytime.
√ Scheduled Playback: Display specific content at scheduled times or based on triggers.
√ Data Integration: Show real-time data, such as social media feeds or news updates.
N/A -Automated Production & Equipments model would leverage features like:
X Order Sync: Orders automatically sent to production. Eliminates manual entry and reduces errors.
X Recipe Recognition: System identifies and uses correct recipes. Ensures consistent product quality and simplifies production.
X Automated Production: Machines automatically produce orders. Increases efficiency and reduces labor costs.
X Multi-Device Production: Multiple devices work together seamlessly. Enables complex production processes and increases flexibility.
X Production Data Sync: Production data is recorded and synced. Provides valuable insights for optimization and analysis.
Smart Terminals: - Orders to screens, recipes displayed, production guided, QR code tracking.
X Order Sync: Orders displayed on terminal screens. Provides clear order information for kitchen staff.
X Recipe Display: System shows correct recipes for orders. Ensures consistent product preparation.
X Production Steps: System displays correct production steps. Guides staff through the production process.
X QR Code Control: Scan QR codes to track production steps. Enhances accuracy and accountability in the kitchen.
Smart Terminals: - Orders to screens, recipes displayed, production guided, QR code tracking.
√ Order Display: Shows new orders on screen. Informs warehouse staff of incoming orders.
√ Order line up status : Shows orders waiting status and priority
Digital Signage & Devices Shows orders, locations, and inventory alerts.
√ Order Display: Shows new orders on screen.Informs warehouse staff of incoming orders.
√ Location Display: Shows goods location on screen. Guides staff to quickly find items.
√ Error/Warning Display: Shows inventory errors or warnings. Alerts staff to potential issues.
Smart Terminals On-site touchscreen management and goods scanning.
√ Touchscreen Management: Manage warehouse via touchscreen.Provides convenient on-site control.
√ Scanner for Goods: Scan goods for in/out operations. Tracks goods movement efficiently.
Automated goods Dispenser System-controlled inventory and robotic fulfillment.
√ System Inventory Control: System manages inventory levels.Ensures accurate stock data.
√ Automated Fulfillment: Robots retrieve and deliver orders. Increases efficiency and reduces labor.
Back Office SOC MAx Software Function and features:
_____________________________________________________________________
ShopOnCloud-SOC 是一套雲端零售管理系統，提供三種等級（Anywheres、Pro、Max）。它簡化了從銷售點到倉儲的營運流程，具備庫存控制、顧客互動和數據分析等功能。較高等級則提供進階功能，例如配方管理和自動化生產，適合各種規模的企業。
